The only con this time around were: 1-We had to continuously leave a note for the housekeepers to leave wash cloths otherwise none were in the suite. The entertainment teams is outstanding as well. Also thank you to Maria that took excellent care of us while we were in our cabana on a very rainy day. Thank you to Kenier the concierge who arranged balloons and an ice cream celebration for my daughter. I enjoyed my visit last year which is why I returned with my family this year. You’ll get a sugar buzz but not an alcohol buzz. The hotel is beautiful, my directors suite was outstanding, the food delicious and well seasoned. This is my second stay at PH last year I vacationed with my girlfriends. We stayed in a Directors Suite and had Star Class. My husband, daughter and I celebrated her 9th Birthday and our Anniversary at Planet Hollywood Costa Rica. We still have a few days left on our trip but we wanted to point out how great the service has been.… He is a good sport and made some special drinks for us. The bartenders are quick to serve and they’ll serve kids nonalcoholic drinks, too. It was really cool and our kids were so impressed. When Johan found out it was our anniversary, he delivered a bouquet of balloons and champagne to our room along with a handwritten note. He even meets up with us throughout the restort to say hello and make sure we’re having a great trip. He’s helped us get reservations at all of the restaurants we’ve requested so far and he checks in with us daily via text (our preference). We booked a Star Class package and our host, Johan has been great. Each night we have a new favorite meal for the trip. All of the staff have been great so far, polite and attentive. We’re still in the middle of our family vacation but wanted to write a review already. Hotels near Planet Hollywood Costa Rica.
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